Emergency plumbing
Leaks, burst pipes, blocked drains and breakdowns. Emergency cover every day of the year, including weekends and bank holidays.
Open 24/7, 365 days
Bedford's plumbing and heating team since 2010
Tell us what's wrong in 60 seconds. We'll call you back.
No hold music, no long forms, and no call-out fee just to find out what's broken. You'll get a fixed price, a survey date or a booked job — whichever fits.
Family run in Bedford since 2010
No call-out fee
Gas Safe registered engineers
Emergencies, 24/7, 365
Office open Mon–Fri, 9am–5pm
Why people put off the call
Getting a plumber out shouldn't be the stressful part.
By the time most people ring us, they've already got water where it shouldn't be. The last thing they need is a process that makes it harder.
Paying just to find out what's wrongA call-out charge before anyone has even looked at the problem.
Describing a fault down the phoneTrying to explain a noise, a drip or a fault code to someone who can't see it.
Quotes that move once work startsAn estimate that turns into something else entirely by the time you get the invoice.
Wondering if you're overpayingNo easy way to tell whether the price you've been given is a fair one.
What we do
Plumbing, heating and air for homes, landlords and commercial sites
One team covering everything from a leaking tap to a full heating upgrade or a school's compliance works.
New boilers
The right heating system for your home, with next day installation available and flexible finance if you'd rather spread the cost.
Up to 18 years guarantee
Boiler repairs & servicing
Gas Safe registered engineers servicing every boiler type — combi, system, open vent, condensing and non-condensing.
Written service report
Bathrooms
A complete new bathroom, or a bathroom refresh if the layout works and it's the finish that's tired.
Survey booked before quoting
Air conditioning & heat pumps
Air conditioning and air source heat pump installation, servicing and repair for homes and commercial premises.
F-Gas and Mitsubishi Electric accredited
Commercial & schools
Compliant mechanical services for schools, academies and commercial sites, delivered around live environments with minimal disruption.
Works to current UK building regulations
Also covered:
Hot water cylinders
Underfloor heating
Hybrid boilers
General plumbing repairs
Air BnB properties
Christy Care plans
What that means for you
You'll know where you stand before anyone picks up a tool
It costs nothing to ask
There's no call-out fee to get an honest answer about what's wrong and what it'll take to fix.
A fixed price, agreed upfront
For straightforward jobs you get a clear, all-inclusive price before we start. For bigger works, an engineer surveys the job properly and quotes in detail.
Send a photo, save a visit
A quick snap or short video of the problem often lets us diagnose it before we arrive — and sometimes saves you an unnecessary call-out altogether.
Found it cheaper? We'll beat it
Bring us a written, itemised, like-for-like quote from another qualified firm and we'll match or beat it.
Price Match Promise terms apply: quotes must be written, unedited, itemised, like-for-like and dated within the previous 30 days, from a qualified, registered, insured and VAT registered competitor. Emergency and highly bespoke work excluded.
Why Christy
Sixteen years of doing it the same way
Christy Plumbing & Heating has looked after Bedford since 2010 — not through gimmicks, but through honest service, quality work and word of mouth.
Local
Family run from Clapham
Founded by Lawrence and Sarah Christy in 2010, now a team of twelve serving homes, landlords, schools and commercial sites.
Qualified
Accredited across the board
Gas Safe registered engineers, plus WRAS, F-Gas, Mitsubishi Electric and Ideal accreditation.
Transparent
No call-out fee, fixed prices
You approve a clear price before work starts, backed by our Price Match Promise if you've been quoted lower elsewhere.
Flexible
Pay monthly or plan ahead
Finance options on larger works, and Christy Care plans covering your annual service and same-day callout.
The Christy Way
Three steps to get sorted
No hold music. No lengthy forms. Just a quick click and we'll do the rest.
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Step 1
Click "Get help"
Leave your name, phone number and email address. That's it — it takes less than 60 seconds.
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Step 2
We call you back
A member of the Christy team rings you to understand exactly how we can help. We listen first — no jargon, no pressure.
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Step 3
We get it sorted
You'll get a fixed price, a survey booking, or a confirmed job date — whichever suits your situation best.
We might ask for a photo or a short video clip of the problem. Intermittent leaks, odd noises and boiler faults are far easier to assess when we can see them — and it helps us arrive with the right parts and the right engineer.
What Bedford says
Reviews from homeowners across Bedfordshire
★★★★★
"Had a leak and they came out straight away and fixed the issue."
Emma PEmergency leak
★★★★★
"A plumber arrived within the hour of contacting and sorted the issue."
Alex KLeak through kitchen ceiling
★★★★★
"Lawrence arrived within 3 hours, identified the issue, and it was resolved quickly."
Lorraine WWeekend call-out
★★★★★
"The whole process from quotation through to installation was very easy and extremely professional."
Kenneth HBasin and bath taps
★★★★★
"He tidied everything up so that you wouldn't have known he had been here."
Dawn HShower unit and hot water tank
★★★★★
"I was impressed by the determined to fix approach adopted by Mason."
Steve CDrain blockage
2010Serving Bedford since
12Engineers and support team
24/7Emergency cover, 365 days
[RATING][REVIEW_COUNT] Google reviews
Our story
It started with one van and a good reputation
Lawrence Christy grew up in Elstow, trained as a fabricator and sheet metal worker, and found plumbing on site in the 1980s. A call-out to a heating problem in Riseley in 2000 introduced him to Sarah — and pipes turned into a partnership, in business and in life.
Lawrence went out as a sole trader with Sarah handling the admin. One job turned into many, and by 2010 they'd founded Christy Plumbing & Heating Ltd from their home in Clapham. It grew steadily on honest service, quality work and word-of-mouth referrals rather than gimmicks or shortcuts.
Today the team is twelve strong, working across homes, schools, landlords and commercial sites in Bedfordshire. The company still believes in giving young engineers opportunities, working with integrity and respect, producing work it can stand behind, and keeping everyone training.
Gas Safe registered
WRAS approved
F-Gas certified
Mitsubishi Electric accredited
Ideal accredited
Family run since 2010
Before you call
Questions we get asked most
Do you charge a call-out fee?
No. There's no call-out fee to find out what's wrong. For straightforward jobs we'll give you a clear, all-inclusive fixed price upfront, so you know exactly what you'll pay before we start.
What are your opening hours?
The office is open Monday to Friday, 9am to 5pm. Emergency cover runs 24 hours a day, 365 days a year.
Which areas do you cover?
We're based in Clapham and cover Bedford, Kempston, Riseley, Elstow, Bromham and across Bedfordshire. We also look after homeowners, landlords and commercial customers in Northamptonshire and Milton Keynes.
Are your engineers qualified?
Yes. Our engineers are Gas Safe registered and fully qualified, and the company holds WRAS, F-Gas, Mitsubishi Electric and Ideal accreditations. Commercial and school works are completed to current UK building regulations.
What if I've been quoted less elsewhere?
Bring us the written quote and we'll match or beat it. It needs to be unedited, itemised and like-for-like, dated within the previous 30 days, from a competitor who is qualified, registered, insured and VAT registered. Quotes are subject to verification and a site inspection if required. Emergency and highly bespoke work is excluded, and the promise can't be combined with other offers.
Can I spread the cost of a new boiler?
Yes. Flexible finance is available on larger installations, subject to status. We also offer Christy Care plans, which include your annual service and same-day callout.
Ready? Let's go
Leave your details and we'll call you back
Takes under a minute. A member of the Christy team will ring you to understand the problem, and you'll get a fixed price, a survey date or a booked job.